Pop Up Blocker Help

Add the Player to Your Pop-up Blocker (or other software) List of Allowed Sites

Most pop-up blocker software will block the Rhapsody Player.

Locate the tool that allows you to add accepted websites (i.e., ones not to block). For example, in Yahoo! Toolbar:
Position your mouse over the pop-up blocker icon on Yahoo! Toolbar and right-click
Select "Always Allow Pop-ups From ..."
Enter the following URLs:
www.rhapsody.com
play.rhapsody.com
None of these pages will serve pop up ads to you.

You can also temporarily disable pop-up blocker: just hold down the "Shift" or "Ctrl" key on your keyboard to temporarily disable it and view the Player.

Blocking from Internet Explorer-

If you do not have a pop-up blocker installed, or think you have properly allowed it to play Rhapsody Player content, you may be getting blocked from newer versions of Internet Explorer. To allow the player in IE, follow the instructions below (your version may vary slightly from this description):

IE XP SP2-
With IE open, click Tools
Highlight Pop-up Blocker
Select Pop-up Blocker Settings ...
In the field called "Address of web site to allow", paste the following URLs and click Allow for each one (you can cut and paste the URLs):
www.rhapsody.com
play.rhapsody.com
Other IE versions
With IE open, click Tools
Click Internet Options
Click Privacy
Click Settings

In the field called "Address of Web site to allow", enter the following URLs (you can just cut and paste):
www.rhapsody.com
play.rhapsody.com
Adding these URLs should allow the player to open.

If you have problems, please contact the company you purchased or downloaded the pop-up blocker from and let them know you would like to view content on Rhapsody.com but their software is not allowing you. Their customer service should assist you.

Unlimited Music

Rhapsody Software

Rhapsody Web Services

Help